Deck the halls

Deck the halls!

Can you believe that we are yet another year gone and 2018 is on the horizon?
So what has been happening this year that may be of interest at Friars Walk Dental Practice?

Emma

Firstly on a sad note we are going to be losing one of our very long-term, key members of staff Emma who is moving away from the area to start a new chapter in her life. We can only express how much we appreciated her amazing input and support for Miss Slany McKeon our specialist Surgeon.Emma has been a great asset to Friars Walk and althoughwe will miss her immensely, we wish her every success for the future.

We also would like to wish our lovely Faye, (and partner) good luck with the new baby due to arrive at the end of December. Faye has been with us for over a year and has managed the continuity and progress of Mr McKeon’s surgery. We can only hope that she may join us again sometime in the future.

Good luck Faye

Welcome Aimee

We can of course welcome two new members of the team, our apprentice Dental nurse Aimee,who has been working with us since early September. Amy is studying for her Dental Nursing qualification at Barnfield College since January 2017. She is very much enjoying the variation of working with all the dentists in the practice and has grown in knowledge and confidence. Aimee will currently be working with Mr McKeon as her mentor and supported by all qualified nurses.We will keep you updated on her progress and any other changes. We will also have another new member joining the team in January, so watch this space.

Of course you will still see some of the original remaining team, including Sarah, Kelly Nicky and myself.

Times change but one thing that always remains the same is our commitment to provide exemplary  patientcare and treatment. We hope that we can continue to do this and are always happy to hear how we can improve your visit.  If you would like to give us your feedback, just provide your email address at your next visit and you will receive a link for this through appointmentor.com

We are also very happy to receive a written review through yell.com or google.

 Have you used our online booking system?

You can register for online booking by going to our website and completing your details. This will enable you to check your appointments, cancel an appointment and view available appointments in your own time. Of course you can still call and speak with Sarah if that suits you better.

https://www.appointmentor.com/webpages/r4pages/OnlineBooking/LoginPatient.

Have you taken advantage of the Christmas special offers?

Ever thought that you could have a brighter whiter smile! – visit our Offers page to get the details,http://friarswalkdentalpractice.co.uk/offers/Make your booking before Christmas and start the new year with a wow!

Wishing you all a very Merry Christmas and look forward to seeing you in the New Year, from all the team at Friars Walk Dental Practice

Opening times over the Christmas period are on our home page

Christmas News Letter 2016

Yes, Its Christmas Again 2016

I cannot believe how quickly the festive season arrives!

Oh Deer!
This year has been as busy as any other at the practice… On a day today basis everything was very much the norm up until early March when one of our hygienist Karen, had a very bad accident while out riding her bike. A rogue deer came from the trees and was hit by a car right in front of her, it then ended up flying through the air knocking Karen off her bike sending her hurtling across the road. Poor girl was then transferred to hospital where she had multiple fractures of her pelvis and shoulder. We were very concerned and although hygiene treatment continued at the practice we had to introduce locums to fill her seat. I would like to thank all you patients who came in during that time and accepted this and wished her well, we know It can be a bit daunting coming in to see us without finding you are seeing someone different.
Anyway, Karen being very fit and healthy made a rapid recovery and put in every effort to get back to work. I am pleased to say she was back with us within 8 weeks and has since got back into the saddle as they say.

CPD Update

This November staff at Friars Walk attended our annual training in basic life support, medical emergencies and defibrillator. Hopefully we will not have to put our skills into practice but it is good to know that you will always be in safe hands. We would like to thank Michelle Rose from Dental Buying Group for making it a very informative and engaging morning. The whole team felt very relaxed and have expressed a confidence in the knowledge they share.

Goodbye, good luck

This year we said goodbye to both Amy (Mr McKeon’s) long term nurse and Dana (newly qualified nurse). Both girls wanted to work within a different environment. So they have had a slight change of career path and moved on to work at Luton & Dunstable Hospital Oral Surgery department.
We now have two new members of staff who you may have already had the pleasure of meeting. Faye and Jess are qualified and experienced dental nurses with extended duties in radiograph (x-ray) and impression taking. They have fitted well into their roles and take this position very seriously with some odd bouts of laughter from their wicked sense of humour.

Staff Christmas Party

This year all the staff had a special treat when we were invited to Ashridge House for the annual Christmas party. Although we always had a lot of fun and had some fabulous experiences at several different venues, this was described as one of the best. . We would like to thank Mrs McKeon for choosing this for us and hope that we may get an opportunity to thank her personally, as she had to make a slight change to her arrangements at the last minute.

Anyway here are a few photos of everyone
Around the tree – Karen, Tracey, Emma, Kelly, Mr McKeon, Faye, Dana, Nicky

Pre-party drinks and photos

Tina, one of our hygienists joined us at Ashridge House

New Year Offers for 2017

Book a Free teeth whitening consultation in January or February 2017 worth £35.

  • Consultation normally £35
  • Pre-whitening clean using ultrasonic cleaner
  • Teeth whitening course £250

Or why not treat yourself or a loved one to teeth whitening in the New Year was £250.00 plus £35.00 for consultation

We are offering…….

  • A free full mouth and teeth examination and treatment planning
  • Full teeth clean and descale using the ultrasonic scaler to remove any tartar (Hard deposits), any staining removed and teeth polished ready for whitening
  • Upper and lower impressions for bespoke whitening trays
  • A week later your trays will be tried in for fit, full instructions and 10 x whitening gels will be provided
  • After 14 days you will be reviewed to check progress…

The main benefit of home whitening procedure is that you are in complete control of your time and results you want to achieve. If you run out of whitening gel and want to top up anytime then you can purchase additional whitening gel at the reception.

Or book a consultation and received a £50 voucher towards facial aesthetics to include Botox or ‘Restylane’™

  • Consultation normally £50

You may or may not be aware that we do more than dentistry at Friars Walk. One of our practitioners is qualified to offer facial treatments like Botox and Restylane™.

  • What’s included? – Voucher worth £50 that can be used within the next 3/12 off any facial aesthetics treatment, including Botox, Azzalure, Restylane and Restylane Lip

For more detailed information on the treatments we offer why not read our ‘facial treatment page… ‘

Direct access for to see our Hygienist

Even If you are not a regular patient of the practice you can still benefit from a direct access visit to our hygienist. You won’t need to see a dentist… Just contact us and we will endeavour to accommodate your wishes. Why not start the New Year with a new approach to health, by booking a visit with our hygienist you can start with a fresh mouth and a future of better health.

Just contact us on 0158 2638 908 and speak to Sarah for details.

Ouch!

The last thing you would ever wish for in the Christmas holidays would be tooth pain or a broken tooth. Hopefully it will never happen but in the event of this I would like to give a little advice and reassurance.
If you start to suffer with dental pain, either a dull ache or intermittent sharp pain, the best advice would be to contact the surgery as soon as possible. They will either arrange to see you promptly or give advice on medication. If the surgery is closed (Christmas day) for example – Listen carefully to the dentist answerphone message for opening times and check the website for emergency arrangements. Take either a Paracetamol or in the case of a sharp pain an anti-inflammatory, such as Ibuprofen or Nurofen, something you would normally take if you experienced a headache. Keep a diary note of the type of pain you experience and how many hours relief between tablets. Ensure you take the medication as directed and do not be tempted to take more than the recommend dose.

We would like to think that none of you will ever experience unmanaged dental problems especially if you are regular visitors.  Sometimes it can be out or of our control if a tooth breaks or a filling is lost so take care when enjoying those Christmas nuts and treats of chocolate and sweet things. Hopefully you may never have the need for this but our Christmas and New Year hours are as follows:

  • Friday 23rd December – (emergency only) 09.00 – 17.00
  • Christmas Eve Closed
  • Christmas Day Closed
  • Monday 26th December (Bank holiday) Closed
  • Tuesday 27th December – (Bank Holiday) Closed
  • Wednesday 28th December – Emergency cover only 09.00 – 17.00
  • Thursday 29th December – Emergency cover only 09.00 – 17.00
  • Friday 30th December – Emergency cover only 09.00 – 17.00
  • Saturday 31st December (New Year’s Eve) Closed
  • Monday 2nd January (Bank Holiday) Closed
  • Tuesday 3rd January (Emergency cover only) 09.00 – 17.00
  • Wednesday 4th January (Emergency cover only) 09.00 – 17.00
  • Tuesday 5th January (Normal hours) 09.00 – 17.00

We look forward to seeing you in the New Year – Have a great Christmas one and all!

Christmas Opening 2015

So here we are again! I cannot believe how quickly the festive season arrives. Dashing around trying to make the last minute arrangements and find that special gift for the loved ones. The last thing you would ever wish for in the Christmas holidays would be tooth pain or a broken tooth. Hopefully it will never happen but in the event of this I would like to give a little advice and reassurance.

If you start to suffer with dental pain, either a dull ache or intermittent sharp pain, the best advice would be to contact the surgery as soon as possible. They will either arrange to see you promptly or give advice on medication. If the surgery is closed (Christmas day) for example – Listen carefully to the dentist answerphone message for opening times and check the website for emergency arrangements. Take either a Paracetamol or in the case of a sharp pain an anti-inflammatory, such as Ibuprofen or Nurofen, something you would normally take if you experienced a headache. Keep a diary note of the type of pain you experience and how many hours relief between tablets. Ensure you take the medication as directed and do not be tempted to take more than the recommended dose.

We would like to think that none of you will ever experience unmanaged dental problems especially if you are regular visitors.Sometimes it can be out or of our control if a tooth is breaks or a filling is lost so take care when enjoying those Christmas nuts and treats of chocolate and sweet things. Hopefully you may never have the need for this but our emergency hours are as follows;

Monday 21st December – Normal Surgery hours09.00 – 18.00
Tuesday 22nd December – Normal Surgery hours 09.00 – 17.00
Wednesday 23rd December – Normal Surgery hours 09.00 – 17.00
Christmas Eve 24th December – Emergency cover only 09.00 – 13.00
Christmas Day – Closed
Boxing Day – Closed
Bank Holiday Monday – Closed
Tuesday 28th December – Normal Surgery hours 09.00 – 17.00
Wednesday 29th December – Normal Surgery hours 09.00 – 17.00
New Year’s Eve – Normal Surgery hours – Emergency cover only 09.00 – 17.00
New Year Day – Closed
Monday 4th January 2016 – Normal Surgery hours 09.00-18.00
We look forward to seeing you in the New Year – Have a great Christmas one and all!

Winter Newsletter 2015

November is Mouth Cancer Awareness Month
This time of year we3 like to give our support for mouth cancer awareness. You may be lucky enough to catch some of our staff are wearing Blue lipstick, so don’t be alarmed this is in support of mouth cancer awareness month where any donations or proceeds from the sale of the blue ribbons in the practice will be donated. The girls have been busy taking ‘bluelipselfies’ ready to upload on to our Facebook to raise awareness of the disease.

If you would like to make a donation follow the link http://www.mouthcancer.org
What is Mouth Cancer?
Cancer is not a disease that only affects parts of the body such as the lungs or breasts. It can also occur in the mouth, where the disease can affect the lips, tongue, cheeks and throat.

Although it is more common in people over the age of 40, particularly men, anyone can be affected by mouth cancer whether they have their own teeth or not. Research has now shown that mouth cancer is becoming more common in younger patients and in women. Mouth cancer is on the increase of more than a third compared to the last decade. In the last year 6,767 have been diagnosed with mouth cancer in the UK.

Sadly, more than 1,800 people in the UK lose their life to mouth cancer every year. Many of these deaths could be prevented if the cancer was caught early enough. As it is, people with mouth cancer are more likely to die than those having cervical cancer or melanoma skin cancer.

What can cause mouth cancer?
Most cases of mouth cancer are linked to tobacco and alcohol. Smoking Cigarettes, cigars or a pipe are the main forms of tobacco use in the UK. However, the traditional ethnic habits of chewing tobacco, betel quid, gutkha and paan are particularly dangerous.

Alcohol increases the risk of mouth cancer, and if tobacco and alcohol are consumed together the risk is even greater. Over-exposure to sunlight can also increase the risk of cancer of the lips.
Many recent reports have linked mouth cancer to the human papillomavirus (HPV). HPV is the major cause of cervical cancer and affects the skin that lines the moist areas of the body. HPV can be spread through oral sex, and research now suggests that it could soon rival smoking and drinking as one of the main causes of mouth cancer. Practicing safe sex and limiting the number of partners you have may help reduce your chances of contracting HPV.

What are the Signs of Mouth Cancer?
Mouth cancer can appear in different forms and can affect all parts of the mouth, tongue and lips.
Mouth cancer can appear as a painless mouth ulcer that does not heal normally. A white or red patch in the mouth can also develop into a cancer. It is important to visit your dentist if these areas do not heal within three weeks.

Mouth cancer can often be spotted in its early stages by your dentist during a thorough mouth examination. If mouth cancer is recognised early, then the chances of a cure are good. Many people with mouth cancer go to their dentist or doctor too late.

The dentist examines the inside of your mouth and your tongue with the help of a small mirror. Remember, your dentist is able to see parts of your mouth that you cannot see easily yourself.

If your dentist finds something unusual they will refer you to a consultant at the local hospital who will carry out a thorough examination of your mouth and throat. After more tests, if the cells are found to be cancerous and the area or ulcer are small and spotted early, the chance of a complete cure are good.’

However, too many people come forward too late, because they do not visit their dentist for regular examinations.

It is important to visit your dentist regularly, as often as they recommend, even if you wear dentures. This is especially important if you smoke and drink alcohol.

When brushing your teeth, look out for any changes in your mouth, and report any red or white patches, or ulcers, that have not cleared up within three weeks.

When exposed to the sun, be sure to use a good protective sun cream, and put the correct type of barrier cream on your lips.

A good diet, rich in vitamins A, C and E, provides protection against the development of mouth cancer. Plenty of fruit and vegetables help the body to protect itself, in general, from most cancers.

Cut down on your smoking and drinking.

*Mouth Health Check* includes lips, neck glands, tongue, cheeks, palate and gums. This does not include teeth, fillings, denture or crown examination. All our existing registered patients who have had a dental examination within the last 6 to12 months would also have had a mouth health check as part of their routine dental examination. If you have any concerns, or have not had a mouth examination for some time please do not hesitate to contact us on 0158 2638 908 or use the online booking service. Visit our facebookpage and view our gallery of #bluelipselfies

Summer Newsletter 2015

Welcome to our latest Summer Newsletter. The summer now with us and the sun has finally accepted the fact. It’s time for longer warm evenings and planning summer holidays. This may also be an opportunity to pay us a visit while taking time off work.

We get so heavily booked with the children throughout the school break that it can become difficult to accommodate all the adult patients. That is why we are slotting a few extra late evenings in throughout the summer. Hopefully this will alleviate the sudden pre-holiday rush.

You may have already booked a follow up appointment after your last visit. If not you could try using our online booking system. It’s quite easy, particularly if you are already registered.

Just click on ‘Existing patient’
Enter your details , including email.
Await your activation code
Use activation code to make booking
Congratulations to our young apprentice
After two years of training Dana has completed her apprenticeship and has passed her National Diploma in Dental Nursing. Just a bit shy of having her photo taken, but we can recognise her.

Well Done Dana!

Another feather in Amy’s crown, (Cap). Sorry about the silly dental pun but we are proud to say that;
Mr McKeon’s nurse’ Amy has now completed her extended duties course in impression taking, model pouring and tray making. So don’t be alarmed if it’s Amy that comes towards you with an impression tray and Mr McKeon is reading the newspaper or practicing his golf swing. She is qualified to do this and has had ample practice.

Good job Amy!

Friars Walk Teeth whitening package from only £250.00
Full whitening package to include:

Consultation normally £35.00
Upper and Lower Whitening Trays
Demonstration and Instruction Home
Kit of Whitening Gels
Desensitising Gel
Progress Monitoring
Further whitening gels can be purchased Special deals for couples and family – Get 10% discount off every second and third booking Teeth-whitening has never been so easy or so affordable.

Any questions? Give us a call on 0158 2638 908 and speak with Sarah

Newsletter Spring 2015

What’s been happening at the practice so far this year?
I know we are only just into the New Year, but we are already getting our teeth into dental courses to help meet our CPD’s (Continued Professional Development).The General Dental Council requires qualified and registered dental nurses to complete a minimum of 150 hours CPD over a 5 year period.
ThereforeNicky, Emma, Tracey and Amy travelled into London for the day to attend Professional Dentistry 2015 conference at the Olympia Exhibition Centre in Hammersmith for five lectures over 7 hours, so pretty full on.

The lectures included Infection Control, one of the core CPD areas and one that has to be taken very seriously in our profession. The course updated us on any changes that we need to implement into the practice. We are pleased to say that nothing has changed since March 2013 but we learnt about any new potential risks and new directives for dealing with specific diseases e.g. Ebola. Not expecting any cases here but worth understanding how to recognize symptoms. Basically keeping us ahead of what’s changed and what’s new.

The next lecture was ‘The Management of Medical Emergencies’. Basically this underpinned our existing knowledge on how to recognise the symptoms and treat medical emergencies that may occur in the dental practice or outside for that matter. Fortunately for us this training is something we have done annually in the practice combined with our CPR and defibrillator training.We were given some simple but useful tips to help us ensure we react quickly, efficiently and with confidence. A lesson for us all, even our non-clinical staff. This way we will always be prepared, so you know you are all in good hands!

The next one covered management of complaints and although we hope we are doing things right and rarely, if ever, receive complaints. We are always listening to our patients and prepared to make relevant changes where necessary. We never wish to be complacent and acknowledge and manage complaints with understanding and empathy.
A follow up of Legal and Ethics duties again underpinned our duty of care to patients and how to put their interest first. Maintain, develop and work within our professional knowledge and skills.Communicate, protect information,and raise concern if patients are at risk, with clear and definite procedures in place to instill confidence in our professionalism.

The next lecture was very important and as part ofyour routine dental examination we always check for anything unusual inside or outside the mouth. Oral cancer is on the rise anda routine dental examination is not just to check your teeth and fillings it also involves checking for healthy tissues and tongue, with no changes. If you have any concerns, an ulcer that is not healing, lump or raised area then don’t hesitate to visit us. Early detection is the key.

Finally we finished on radiography and radiation protection – not a favourite subject as it can be very technical and after several hours of listening it was probably a mistake to leave it till last. However, there are rules and we can assure you that we are meeting all the criteria. We are fortunate to have digital imaging at the practice so radiation dose is minimal and X-rays are only taken when necessary to assist us in making a diagnosis and planning your treatment. An informative and useful course enjoyed by all. We hope that this reassures you that we do take our professionalism seriously.

I am sure you will appreciate that after a long day we all earned a free cocktail.

#aftercoursedrinkies is a must.

Winter Newsletter 2014

Yes love it or loathe it ‘Christmas is COMING! ……………
It only seems like yesterday that we put the Christmas decorations back into their box, now here we are dusting them off and decorating the halls again.

This year we are running a Christmas draw with a hamper prize of Dental Goodies, not your usual stuff but something to keep your smile healthy and your waistline trim. The hamper will include an Oral B rechargeable toothbrush for you to try and other dental care products you will need to ensure your mouth and teeth stays healthy for the rest of the year. As well as a £10.00 voucher that can be used either towards your dental care or for further products.
All you have to do is either call into the practice and complete an entry or send us an email to enquiries@friarswalkdental.com quoting Christmas Draw. Good luck all!
GIFT IDEA – Still cannot decide what to get that special someone!

Everyone likes the idea of a beautiful smile so why not consider an original gift of Teeth whitening.
We have some great teeth whitening offers available until 31st December
Any future appointments made before this date will be included in the offer.
Home Teeth Whitening Offer for £195.00. This offer includes a consultation and treatment plan, impressions for whitening trays and four syringes of whitening gel. Registered patients who have had a dental examination within the last 12 months will receive a free consultation

Full In-house Teeth Whitening Offer for £395.00. This includes a visit with our hygienist for a clean and polish using the ultrasonic cleaner and air whitening for those hard to reach stains, complete oral hygiene instructions on brushing techniques and dental aids, In-house whitening using the latest Zoom technology light and a full follow-up home whitening kit.
Don’t forget online booking is available for this – Our Christmas Gift Vouchers can be used towards this or any other treatment
Reggie loves Christmas

Here’s a photo of the adorable Reggie, Sarah’s bulldog sporting his Christmas pudding coat and reindeer antlers. So what will Reggie look forward to this Christmas? …………
His day will start with a special breakfast, followed by present opening, a short snooze on Sarah’s bed and then a nice walk before terrorizing his cousin Monty the Westie who is getting old and grumpy. He will then have turkey lunch with the family…. No beer!
What more can a beloved pet want?
It’s nice to think that Santa visits our pets too!

Christmas opening times are;
Christmas Eve; – Emergencies only, Christmas Day – Closed, 26th – Closed
Monday 29th – Open as normal, Tuesday 30th – Open as normal, New Year’s Eve – Open am
New Year’s Day – closed. Friday 2nd – Open, Surgery will open for normal business on Monday 5th January 2015
The staff at Friars Walk would like to take this opportunity to wish you all a
Merry Christmas and a Happy Healthy New Year!

Autumn Newsletter 2014

November is Mouth Cancer Awareness Month
You may have seen our photos or even called into the practice and wondered why all the staff are wearing Blue lipstick. This is in support of mouth cancer awareness month where any donations or proceeds from the sale of the blue ribbons in the practice will be donated directly to mouth cancer. The girls have been busy taking ‘bluelipselfies’ ready to upload on to our Facebook to raise awareness of the disease. Read More…

If you would like to make a donation follow the link http://www.mouthcancer.org